Forever 21 in White Plains, NY Open now

Reviews about Forever 21

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  February 26, 2019, by Mary Andrews
  I had to click a star to post this comment but I give this store zero stars. They have zero customer service. Worst managers, terrible return policy. Shame on them. Shame on Greg the manager. Please learn how to speak with customers, Greg (who cannot give his last name...). Shame on the telephone customer service reps who disconnect calls after the customer waits for over ten minutes to troubleshoot a return. Shame on the corporate office for not allowing customers to return online orders in the store. My experience was so bad I wouldn't believe it if someone told me about it. I know I'm not alone - mail your comments to the corporate offices: 3880 N. Misson Rd. Dock H4-1, Los Angeles, CA 90031. Also, comment on Twitter, @Forever21